The breakfast had good choice of selection, the food was good. Brand-new and beautifully maintained rooms with ac, felt like home.

The provided service was excellent! I was offered a room with great views of city. The atmosphere created was quiet.

The hotel was great and modern, and the staff were welcoming, loved the perfect location short walk to park, supermarket and very good restaurants, the Center, and supermarket. The breakfast was large and excellent, had a wide array of food.

The check-out time was convenient for us, allowing us to pack up in peace. the location was perfect, within walking distance to great food spots and attractions. One more thing we loved was the complementary breakfast, which was a huge plus for our budget.

Our stay was not pleasant. the beds were incredibly uncomfortable and the linens felt old and uncomfortable.

Modern hotel with AC/Heating. Big new rooms are sterile. Breakfast buffet is big and included. Close to colonial center. Friendly staff.

Can honestly say there wasn't anything not to like.

I had a great stay at this hotel! The room was modern and clean with a beautiful view of the cathedral from the upper floor. The staff was welcoming and went out of their way to accommodate me. I enjoyed a delicious breakfast buffet with a variety of tasty Mexican dishes. The bellboy was courteous and helpful, making my stay even more convenient. The location of this place was perfect, as it was close to the center of town.

I would highly recommend this hotel to my friends.

I loved staying in this hotel; it is very clean, and the staff is exceptional. They have excellent facilities, and the breakfast buffet was delicious. The location is perfect; it is situated in the square, in the center of this city.

Nothing.

I had a fantastic stay at this hotel in Puebla. the location was amazing. Situated right in the center of the city, everything was within walking distance, making it convenient to explore. Secondly, the staff were incredibly attentive and friendly, always ready to assist with any inquiries or requests. Lastly, the rooms were comfortable with well-appointed amenities like AC that provided a cool and relaxing atmosphere. Plus, the complimentary breakfast was a great start to the day, offering a variety of delicious options. this hotel exceeded my expectations and provided excellent value for money.

Everything was perfect. No improvements needed.

We loved being right in the heart of the city, close to everything. The staff was excellent, always friendly and helpful. The comfortable rooms were very modern with lovely bathrooms and great views of the city.

The beds were slightly uneven which made sleeping a bit uncomfortable.

This hotel in the center of Puebla offers excellent value for money. The rooms are spacious and modern, guaranteeing a comfortable stay. The attention to detail is impressive, with basic amenities such as AC and comfortable beds. The friendly staff go above and beyond to ensure a pleasant experience and the included breakfast adds great convenience.

All was well during my stay, nothing to improve upon.

I recently stayed at a hotel in Puebla that exceeded my expectations. the location of the hotel was ideal, as it was situated in the heart of the city center, allowing for easy access to all the attractions. Secondly, the attention to detail by the staff was exceptional, particularly in the restaurant during breakfast. The waitstaff, like Miguel, were incredibly friendly and attentive, making sure that my coffee and meals were perfect every time. Finally, the rooms were comfortable and well-equipped, with AC and comfortable beds ensuring a good night's sleep. Additionally, the inclusion of a delicious breakfast added great value to my stay.

All aspects of my stay were wonderful.

The location of the hotel is great as it is within walking distance to many food options. The bed was very comfortable and the staff were friendly. The restaurant had good food and excellent service.

The shower was not very friendly and took too long to get warm. The towels were limited and required a deposit for additional ones which was inconvenient.